Refund policy

Mark Des Vince REFUND POLICY

  • If the shipment has been dispatched for prepaid orders and customer requesting for refund, delivery charges will be deducted.
  • For Online prepaid, credit charges of 2.5% of the total order value will be deducted if cancelled upfront without any reason & if shipped & returned AED 25 will be deducted for  courier charges.
  • If you return the item that you received defective, damaged or incorrect you will be refunded full amount.
PAYMENT METHOD REFUND METHOD REFUND TIME
CASH ON DELIVERY E-WALLET IMMEDIATE
PAY ONLINE CREDIT CARD 5-7 BUSINESS DAYS